Research
A major part of our user research was natural observation of beta testing sessions of PerZeption’s Find exam at Northeastern’s psychology lab.
During each session, our lead user experience researcher, Charles, assessed how participants responded to and navigated the exam’s current MatLab based UI and overall structure. While the studies were limited to college students, the research allowed us to see the test in action.
With these observations in mind, as well as Charles’ personal experience taking the complete 2-3 hour test, we combined our major takeaways into an empathy map.
Observational Analysis and Empathy Mapping
A major part of our user research was natural observation of beta testing sessions of PerZeption’s Find exam at Northeastern’s psychology lab.
During each session, our lead user experience researcher, Charles, assessed how participants responded to and navigated the exam’s current MatLab based UI and overall structure. While the studies were limited to college students, the research allowed us to see the test in action.
With these observations in mind, as well as Charles’ personal experience taking the complete 2-3 hour test, we combined our major takeaways into an empathy map.
